Privacy Policy

Last Updated: 1st-Jan-2025

1. Introduction

This Privacy Policy describes how Techshell Soft and its affiliates ("we", "our", "us") collect, use, share, protect, or otherwise process your personal data through our website https://techshell-soft.com/ ("Platform").

You may browse certain sections of the Platform without registering with us. We do not offer services outside India, and your personal data will be stored and processed in India.

By using this Platform, you agree to the terms of this Privacy Policy, the Terms of Use, and any service-specific terms. If you do not agree, please refrain from using the Platform.

2. Collection of Personal Data

We collect your personal data when you use our Platform, register an account, or interact with us. This may include:

• 1. Name, date of birth, address, phone number, email ID
• 2. Payment information (credit/debit card, bank details)
• 3. Identity proof (when required)
• 4. Biometric or physiological data (if applicable and with consent)
• 5. Behavioral data from your use of the Platform

Some information is collected automatically, and some are collected with your explicit consent. You may opt out of certain data collection by not using specific features.

When using services from our business partners, their privacy policies will govern your data shared with them. Techshell Soft is not responsible for third-party privacy practices.

If someone impersonates Techshell Soft and requests sensitive information, such as passwords or PINs, do not share any details. Report such incidents to law enforcement immediately.

3. Use of Personal Data

Your personal data may be used to:

• - Provide services and customer support
• - Process orders and manage transactions
• - Enhance your user experience
• - Send updates, offers, and notifications
• - Prevent fraud and ensure security
• - Conduct internal research and analysis

We may also use your information for marketing, but you will always have the option to opt-out.

4. Sharing of Personal Data

Your personal data may be shared with:

• - Our group companies and affiliates
• - Third-party service providers and business partners
• - Government or regulatory authorities, when legally required

Sharing may occur for legal compliance, fraud prevention, order fulfillment, or promotional purposes. You may opt out of non-essential data sharing.

5. Security Precautions

We take reasonable steps to protect your personal data using secure servers and best practices. However, data transmission over the internet is not completely secure.

You are responsible for maintaining the confidentiality of your login credentials. Use strong passwords and avoid sharing them with others.

6. Data Deletion and Retention

You can request deletion of your account through your profile settings or by contacting us. In case of any pending obligations (e.g., shipments, refunds), we may delay or deny deletion until resolved.

We retain data only for as long as necessary for business or legal purposes. Certain anonymized data may be kept for analytics and research.

7. Your Rights

You have the right to access, update, or correct your personal data using your account settings. You may also write to us for help regarding data privacy concerns.

8. Consent

By using our Platform or sharing your data, you consent to its collection and use as outlined in this Privacy Policy. If you share data of others, you confirm that you have their permission.

9. Updates to the Policy

We may update this Privacy Policy periodically. Please check this page for the latest version. Significant changes will be communicated as per applicable laws.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
it@techshell-soft.com